Taxes

Note:

• Itineraries with PSO routes => €5 fee at ticket counter/travel agencies and €1 at CSC/online (for travel starting May 1, 2026);
• Itineraries with liberalizes routes => we charge €35;
• "Mixed" itineraries with PSO + liberalized routes => we charge €5 at sales counters/travel agencies and €1 at the CSC/web (for travel starting May 1, 2026);
• ADs pay a fee of €6 / $9 per ticket, regardless of the discount level, facility type, or route;
• Involuntary changes, in case of withdrawal from the trip, the refund of the AD ticket is the full amount, including the YR fee;
• Flights from/to PDL/CDG, FRA, and BCN a YR fee of €2 (Sustainable Fuel Contribution) applies.

* Trips between Portugal and Cape Verde: TSF corresponding to Intra-European trips is considered;
** Trips between North America and Cape Verde: TSF corresponding to Intercontinental trips is considered.

Note:

• The fee is charged upon reissue of the ticket as CP. In case of %, the values should be rounded up to the next euro.

Pre-Seat

Notes:

• Pre-seat is charged per leg/flight, using EMD-A;
• Pre-seat is free of charge for Baby Basket (BSCT), Extra Seat (EXST), Cabin Baggage (CBBG), Unaccompanied Minor (UMNR), and on TOP, LIGHT, and PLUS fares on flights;
• On travel with ADs, the pre-seat will be at the beneficiary's expense;
• Seats are free of charge when booked at check-in (available 48 hours before the flight);
• The amounts listed in the table are applied according to the country of origin of the trip. If the country in which the payment is made is not the same as the country of origin of the trip, the amount to be paid will be the one corresponding to the exchange rate of the day;
• Pre-seat EMD is only refundable (through BSP Link), or reusable, in involuntary cases;
• Pre-seat is available on flights operated by Azores Airlines and SATA Air Açores.

Other Services

Notes:

• Last-Minute Upgrade, Lounge and Fast Track are only available on flights operated by Azores Airlines;
• For AD travel, Lounge and Fast Track services are at the recipient's expense;
• The Last-Minute Upgrade applies to any purchased fare, except AD, award tickets. The Last-Minute Upgrade can only be purchased at the airport, from 2h until 1h15 before boarding. When accepted, it will have the attributes of Brand Light;
• Lounge (LOUG) and Fast Track (FAST) are charged by EMD-A, until flight closes;
• Voluntary changes are allowed to the Lounge (LOUG) and Fast Track (FAST) services, as long as they keep the original route, associating the EMD with the new flight (refunds not permitted) or when upgraded to comfort cabin for the same flight;
• The Lounge (LOUG) and Fast Track (FAST) EMDs are only refundable (via BSP Link), or reusable in involuntary cases;
• Fast Track and Lounge services are not available for sale on Economy brands departing from Funchal and Toronto, and are only available to passengers who are entitled to them due to their purchased fare or frequent flyer status;
• Fast Track Schedule: Lisbon: 05:00 AM – 11:00 PM, Porto: 04:00 AM – 11:00, PM Ponta Delgada: 05:00 AM – 00:00 AM, and Faro: 05:00 AM - 06:00 PM;
• Access  information about the lounge here;
• Pre-paid Baggage can only be purchased up to 48 hours before the flight on flights operated by SATA Azores Airlines, except for charter flights and flights to/from Africa and after 01 August 22 from LIS/TER to OAK;
• Changes to bookings with pre-paid baggage are allowed, provided that the original route is kept. In this regard, you must contact SATA Azores Airlines so that the service may be associated with the new flight;
• The Pre-paid Baggage amounts listed in the table are applied according to the country of origin of the trip. If the country in which the payment is made is not the same as the country of origin of the trip, the amount to be paid will be the one corresponding to the exchange rate of the day;
• In case of extra piece with overweight (over 23 kg and under 32 kg), the sum of the two fees will be charged;
• Volumes above 32 kg can only be accepted for transportation as cargo, except AVIH and Musical instruments that can go up to a limit of 45 kg.

Note:

• The oxygen amount is paid through EMD-A, which is refundable.

Notes on the UM Fee (UMNR) application:

• Traveling on mixed domestic/international flights (namely with transit numbering USA → TER → LIS), Portuguese minors and foreign minors with legal residence in Portugal, traveling alone or without one of their legal parents, must be accompanied by a legally certified authorization issued by the person exercising parental responsibility, as required by AIMA (Agency for Integration, Migration and Asylum), as these flights, being transit flights, are considered international, and are identified at the time of booking with the message "ATT BORDER CONTROL."

  Failure to present this authorization will result in denial of boarding by AIMA.

  In addition, please note that, on these same mixed flights, validation of identification documents via the iD.GOV.PT app is not  accepted. Documentation must be presented in person; identification via digital documents cannot be accepted, which will likewise result in denial of boarding by AIMA.
   

• Unaccompanied minors over 3 months and under 5 years old (or over 5 years old when requested by parent or legal guardian) pay the applicable adult fare either in SP or S4, therefore no UMNR fare should be charged and will only be accepted when an Additional Assistant (ESHO) can be assigned.
  An SSR with the Airimp code ESHO and with the text ESCORT MINOR UM2, where 2 is the child's age, must be entered in the booking.
  On flights operated by S4, the ESHO service is charged on Brand TOP class Y (OW) on the child's ticket as Q (Queue Surcharge), and on Y (OW) on SP flights.

Example for S4 flights: Travel HOR-LIS, passenger is resident and pays for an additional one-way assistant.

HOR S4 LIS Q348.00 134.00EUR482.00END

Example for SP flights: Travel TER-PDL, passenger is resident and pays for an additional one-way assistant.

TER SP PDL Q71.00 19.00EUR90.00END

NOTE: The ESHO (Additional Assistant) service for unaccompanied children between the ages of 3 months and 5 years on Azores Airlines international flights (North America/Africa and Europe) is suspended.

Note: When issuing in the USA/Canada, the amounts are always charged in the respective currency regardless of the route, and according to the exchange rate in effect, except for the already predefined in $.