Azores Airlines fares are divided into 6 Brand:
- “SIMPLE”, “BASIC”, “FLEX”, and “TOP” – in Economy service;
- “LIGHT” and “PLUS” – in Comfort (business) service.
All fares are published per One Way (OW) and can be combined with each other for Half Round-Trips and End-on-End.
Classes by Brand/passenger type:
| Branded Fares | Booking classes for all brands |
|---|---|
| Economy | O, X, V, U, T, N, R, H, Q, L, S, P, W, K, M, B, Y |
| Comfort | A, J, I, D, C |
| Branded Fares | PSO*_Resident - STR |
|---|---|
| TOP | O, X, V, U, Y |
| FLEX | O, X, V, U, T, N |
| BASIC | O, X, V, U, T, N, R |
| Branded Fares | PSO*_Student - STU |
|---|---|
| TOP | O, X, Y |
| FLEX | O, X, V, U |
| BASIC | O, X, V, U, T |
Note: * PSO- Public Service Obligations (HOR/SMA/PIX gateways to mainland Portugal/ARM and PDL - ARM)
| Economy | Comfort | ||||||
|---|---|---|---|---|---|---|---|
| | | | | | | ||
| | Carry-on baggage | 1 piece up to 8 kg | 1 piece up to 8 kg | 1 piece up to 8 kg | 1 piece up to 8 kg | 1 piece up to 8 kg | 1 piece up to 15 kg |
| | Checked baggage Pets, sports equipment and musical instruments included | | 1 piece up to 23 kg | 1 piece up to 23 kg | 2 pieces up to 23 kg | 2 pieces up to 23 kg | 2 pieces up to 32 kg |
| | Same day changes1 | | | | | | |
| | Changes2 | | | same-day and route changes: penalty free | * | | * |
| | Refund2 | | | | | | |
| | Award miles | 10% | 50% | 100% | 125% | 150% | 200% |
| | Seat choice** | | | | | | |
| | Cabin upgrade | | | | | - | - |
| | Priority check-in | | | | | | |
| | Baggage priority | | | | | | |
| Priority boarding | | | | | | | |
| | Fast track | | | | | | |
| | Lounge | | | | - | | |
Included Not included Additional paid service
Notes
Simple: Not applicable to Codeshare and Interline flights.
Interline/code-share flights: services/attributes may not be available or applicable if the itinerary includes an interline or codeshare flight (operated by a company other than SATA Azores Airlines).
1 Flex, Top, and Plus fares: no penalty for flight changes made on the day of travel, maintaining the route and day. Fare differences may apply.
2 No-Show Policy - If the cancellation, booking change, or ticket update is not made before the flight departure, the change, cancellation, or refund is subject to penalties on all fares.
* Fare difference may apply.
** Extra Legroom seats are limited and subject to availability.
Passengers who are eligible and select the student fare and the Azores resident fare can enjoy an extra piece of luggage of up to 23 kg in BASIC and FLEX.
Lounges are available at Lisbon, Porto, Boston, New York, Bermuda, Frankfurt, and Montreal airports.
Fast Track is available at Ponta Delgada, Lisbon, Porto, Faro, and Barcelona airports.
Inter-island Fares
Inter-island fares within the Azores are distributed as follows:
- Standard Economy Fare - YSP
- Standard Student Fare - YSDSP
- Resident Fare:
- Standard - YRDSP
- Promotional - VRDSP
- Large Families - LPF
- Azores Fare - KRDSP (for passengers with tax residence in the ARA)
- Tourist Fare - LSPAZ (Azores Air Pass)
- APEX Fare - LAP3M
- Senior Fare - LCD
- Youth Fare – YZZ